Frequently Asked Questions

Yes. I’m a licensed real estate broker in Florida and the owner of PMI North Lake Homes, a fully licensed brokerage and property management company.

Absolutely. I can provide references from both property owners and residents we’ve worked with. Just let me know the format you prefer.

I’ve worked in real estate for over 10 years. PMI North Lake Homes is a new venture backed by the national PMI brand combined with my local expertise.

Yes. Owners and residents have access to secure online portals for rent collection, maintenance tracking, financial reports, documents, and communication.

Yes. We conduct annual property evaluations, plus inspections at move-in, move-out, and during lease renewals.

All deposits are held in a Florida-compliant escrow account managed by our brokerage.

We offer an optional Eviction Guarantee for $25/month, covering up to $2,000 in legal fees.

Yes, if the resident cooperates and the property is in good condition. This helps minimize vacancy time.

In Florida, an uncontested eviction usually takes 4–6 weeks, depending on the court.

Typically 3–5 days. If the unit is clean and in good condition, we can turn it in 24–48 hours.

Yes. We screen applicants for credit, criminal history, eviction history, and verify income and employment.

We focus on balancing competitive rents with tenant stability. Sometimes pricing slightly below market results in longer tenancy and fewer turnovers.

Absolutely. We document everything thoroughly to protect your investment.

Yes. We request before-and-after photos for repairs and upload them to the owner portal for transparency.

Yes. If a resident we place breaks their lease or is evicted within the first 6 months, we’ll find a replacement tenant at no additional cost.

Residents submit maintenance requests through their portal 24/7. For emergencies, we have an emergency line. Small repairs are handled by trusted vendors, while larger repairs always require owner approval first.

Yes. Our default threshold is $300. Anything above that requires your approval unless it’s an emergency.

We work with licensed, insured, and vetted local vendors—plumbers, electricians, appliance techs, and handymen—prioritizing quality and reliability.

We focus on long-term value, not just quick fixes, to protect your investment.

All vendor invoices are passed through at cost, and every detail is included in your monthly statements.

Same day, usually within a few hours. We know communication is key.

Yes. We offer pre-purchase evaluations and provide a detailed list of what’s needed to make the property rent-ready.

We recommend gradual increases at lease renewals and adjust pricing at turnovers using current market data.

We focus on single-family homes, townhomes, and condos in South Florida.

We provide at least 24 hours’ written notice. Evaluations typically take 30–45 minutes depending on size.

We only begin charging management fees once a tenant is placed and paying rent.

Yes, we can coordinate utility setup as part of our onboarding.

Yes. We conduct evaluations even during tenancy, with full reports and photos.

At least once per year, though some owners request them more frequently.

We recommend a price based on detailed market analysis, but the final decision is always yours.

Yes. All screening costs are included—no surprise charges.

No. All advertising, including premium syndication, is included in the placement fee.

We coordinate with the seller and current management to transfer leases, deposits, payment history, and documents.

Very few. Careful screening keeps our eviction rate low.

Typically $300–$500 per property to cover minor maintenance or emergencies.

On average 2–3 years, thanks to strong screening and responsive management.

We verify credit, criminal history, eviction history, income (2.5x rent), and check landlord references.

We respond quickly, gather details, and coordinate with vendors—keeping you informed at every step.

We follow Florida’s legal process: notices, communication, then a 3-day notice if unresolved, and file for eviction if necessary.

Marketing, showings, screenings, lease prep, move-in inspection, and tenant onboarding.

Initial onboarding, inspection, photos, lease file setup, portal activation, and utility coordination if needed.

10% of monthly rent after a 5-day grace period.

Between the 8th–10th of each month, once funds clear.

Via direct deposit. You’ll also receive monthly statements through the portal.

Yes. We require proof of renters insurance with liability coverage before move-in.

Yes. Anything beyond normal wear and tear is documented and charged.

Yes. Owners have 24/7 access to real-time financials, documents, ledgers, and maintenance updates.

We recommend fixed-term leases for stability and reduced vacancy risk.

Yes. We charge an onboarding fee to set up the property, gather documentation, and conduct an initial inspection.

We charge a flat $195, which includes inspection, paperwork, and lease updates.

For basic projects (cleaning, paint, small repairs), 3–5 days.

Most properties rent within 30 days depending on condition, location, and price.

Under 5%. We minimize vacancies through strong marketing, pricing, and retention.

Like valued clients, always. We know your name, your property, and your goals. We treat your investment like our own.